Privacy policy

WE RESPECT YOUR PRIVACY

We are committed to protecting your privacy.

Privacy Policy
We collect information about you in order for us to process your order efficiently and effectively. The information we need includes your name, address, email address and telephone number.
We do not store credit card details nor do we share customer details with any 3rd parties. This information is taken and processed on our behalf by the secure servers of Rabo Omnikassa.

We keep a record of all your purchases for accounting purposes and so that any problems that may occur are more easily rectified.

We will on occasion email our registered customers with info including new offers or discounts, but you are able to unsubscribe from this service at any time and are given the opportunity at the bottom of every email we send. We do not release or sell any information to any other companies or individuals.

Your right to access the information & the right to be forgotten
At any point, you can request to receive all the information we hold about you and we will do our best to provide this in the shortest time possible in a readable format.
You also have a right to request for all of the data we hold about you to be deleted and we will use our best efforts to finalise this in the shortest time possible. You will be notified upon completion.
If you would like to proceed with a request, please send us an email to info@pilot-crewstore.com or call us at +31 (0)6 835 65 885.

Cookie Policy
Cookies are small files that we place on your computer’s hard drive in order to make the site work as you would expect. Without the use of these small text files it would be impossible for you to shop online. We use cookies as sparingly as possible. Below we have explained how the cookies are used.

A cookie is required so that the site can recognise the same customer clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible.

For the customer's convenience, a cookie is created so that the customer can be remained logged in during their visit (the password is encrypted). If the user signs out, their login details are removed from the cookie. This cookie expires are 1 year of inactivity.
A cookie is used to allow us to compile information on the number of visitors, sales data, visited pages etc in order to help us manage the site in a way that makes the customers experience as efficient and enjoyable as possible.
Cookies are NOT used to collect any personal or sensitive information or pass any data to third parties.

Granting us permission to use cookies
If your web browser is set to accept cookies you are giving us consent to use them (implied consent). If you do not want us to use cookies you can alter your web browser to not accept them. If you do this you will not be able to use the full functionality of our site and the buying process would not function.

If you have any questions please contact us at info@pilot-crewstore.com