Engel Workwear for Pilots & Crew
The ENGEL Safety collection combines uncompromising safety with outstanding functionality. You get high-visibility workwear when you need it, and comfort throughout your day. The Safety collection meets all industry standards and all requirements and specifications for fluorescent workwear.
High Visibility Clothing for Aviation
Embroidery and Transfer Prints
All Engel High Visibility Jackets are perfect to personalize with an embroidered or printed logo.
Jackets with an embroidered or printed text or logo is an essential part of ones visual identity. By creating a uniform look across all elements of your profession, you can give yourself or company a strong visual identity that is instantly recognisable to everyone.
Please don't hesitate to contact us at info@pilot-crewstore.com and request a quote.
Please take into account that we will need a 10 day production time.
Your Hivis Jacket is ready made and delivered to you within 2 to 3 weeks.
Pre-Order
When you see the Pre-Order button on a product, it means we currently don’t have your selected size or color in stock. However, we’ll place a special order with our factory just for you!
Delivery Timeline
Pre-ordered items typically arrive at your doorstep within 7 to 10 business days. This allows us to ensure the product is manufactured, quality-checked, and shipped to you promptly.
Thank you for your patience as we work to provide you with top-quality items tailored to your needs!
Return and Exchange
Return Eligibility
Customers have a 14-day cooling-off period in accordance with European consumer protection laws. Returns must be initiated within this timeframe.
Non-Returnable Items
- Hosiery, worn or washed clothing, and customized or embroidered garments are not eligible for return.
- Items must be unworn, unused, in original packaging, with tags attached.
Return Process
- Step 1: Send an email to info@pilot-crewstore.com to request a return.
- Step 2: Await approval and return instructions from our team.
- Step 3: Ship the item back to the address provided.
- Step 4: Upon receipt and inspection of the returned item, the refund will be processed within 10 business days.
Exchange Process
- Step 1: If you wish to exchange an item for a different size or color, submit a new order directly on our website.
- Step 2: Follow the standard return process to send back the original item for a refund.
- Step 3: Refunds for the returned item will be issued within 10 business days after inspection.
Important Notes
- Return shipping costs are the responsibility of the customer.
- Ensure items meet the return eligibility criteria to avoid delays or rejections.
- For assistance, contact us at info@pilot-crewstore.com.
This streamlined process ensures a smooth, efficient and fast experience for all customers.
General Delivery Terms
- Items in stock will be shipped either the same day, or the next business day.
- Your order will be delivered Monday to Friday. The time of delivery depends on the country in which the delivery takes place and carrier used.
- The goods must be signed for upon receipt. It does not necessarily need to be signed by you. People at the delivery address (e.g. a family member, colleague, receptionist, etc.) may sign for the receipt with binding effect on you according to carrier procedures.
- The Pilot & Crew Store reserves the right to choose the delivery carrier. The carrier used depends on the country of destination. All International orders outside the EU will be shipped by UPS.
- The carrier will usually keep the goods for up to 7 days before returning them to us as undelivered.
- Please note that the risk of loss of or damage to the goods passes to you after delivery. If the package appears to be damaged upon receipt, please contact us immediately.
Separate deliveries
If your order consists of multiple goods, we reserve the right to make separate deliveries. Separate deliveries may be necessary if certain goods are delayed or out of stock at the time of order. You will be informed if your order is subject to separate deliveries. You will not be charged with additional delivery costs for separate deliveries.