Shipping

All orders are shipped from The Netherlands to your destination. International shipping is available. Is your country of destination not mentioned in the list below, please don't hesitate to contact us.

To guarantee a smooth shipping process, please make sure your shipping address is correct. Based on your input, the webshop software will provide suggestions. In case you encouter problems, please contact us.

Shipping Partners

  • European Shipments

    Transit times:

    1-5 business days

  • European Shipments

    Transit times:

    1-5 business days

  • European Shipments

    Please note: DHL does not always deliver at your house. It depends on the location.

  • Worldwide Shipments

    Transit times:

    2-5 business days

  • Worldwide Shipments

    Transit times:

    2-5 business days

1 5

Shipping

We offer shipping through multiple logistics partners. Our shipping fees are based on flat-rate structures aligned with actual carrier costs and projected transit times. During checkout, you can select the delivery partner that best aligns with your requirements.

Transit timelines reflect standard carrier lead times. All shipments originate from the Netherlands. Orders to be delivered within the Benelux and Germany are typically delivered within one business day after fulfillment. The Pilot & Crew Store cannot be held liable for delays resulting from external factors beyond our operational control.

During checkout you have the possibility to choose your preferred delivery option. We have pre-selected the best options in terms of transit times and costs.

GLS

DHL

DPD

FedEx

UPS

Delivered at Place

DK, AT, EE, FI

Transit Times

1 - 5 business days

1 - 5 business days

1 - 5 business days

2 - 5 business days

2 - 5 business days

European Shipments

Worldwide Shipments

Important information for customers outside EU

When purchasing from the Pilot & Crew Store, please note the following regarding VAT and import duties:

VAT for Non-EU Customers:
Customers outside the European Union (EU) do not pay VAT to the Pilot & Crew Store. However, VAT may be applicable in your country and will be charged by your local customs authority, if required.

Import Duties:
Goods exported out of the EU may be subject to import duties in the destination country. Many countries have thresholds in place; if your order value is below this amount, it may be exempt from import duties.

Customer Responsibility:
We strongly recommend that you check your country’s customs regulations to understand the VAT and/or import duties that might apply to your purchase. Visit your local customs website or contact them directly for accurate and up-to-date information.

Our Role:
The Pilot & Crew Store is not responsible for any foreign taxes or import duties applied to your order. These charges, if applicable, are determined and collected by your country’s customs authority..